What is it?
DEM is what we do - after all, it's in our name. Through this assessment, we work with your teams to understand your product and more importantly, how your customers view your product. We look at everything including business needs, IT processes, the entire SDLC, 3rd party dependencies, vendor/partner relations and how it all comes together to support your day-to-day operations. If it sounds like a lot, that's because it is! A lot goes into fully supporting a digital experience so, we put a lot into helping you optimize that.
How does it work?
Our process examines 4 pillars composed of 21 objectives in which we look for more than 113 key results to paint a very detailed and accurate picture of your capabilities and gaps. We then build a custom plan to help you fortify your strengths and eliminate your weaknesses.